Frequently Asked Questions
FAQ
Everything you need to know about FeeLens and our bank fee audit service.
- 1How does the audit work?
- You securely upload your bank fee statements from one bank (up to 24 months) (PDF & CSV files). Our AI runs multiple checks to detect overcharges and pricing inconsistencies. Within 7 business days, you receive: • A CFO-ready savings summary report • A refund request email you can send directly to your bank.
- 2Is my data safe?
- Yes. Your financial data is secure and confidential. FeeLens only analyzes your bank service fees, never customer or vendor details. Files are stored on encrypted servers, accessed only by our audit team, and never shared with third parties.
- 3Who can use FeeLens?
- Any company with U.S. bank accounts that receives monthly fee statements. Typical users include CFOs, Treasurers, Controllers, and Accountants of companies from $10M to $1B+ in annual revenue.
- 4When will the SaaS be ready?
- Early adopters will get priority access in 2026. FeeLens AI is in active development and improving with every audit performed. Soon, you'll be able to track and benchmark bank fees monthly through your FeeLens dashboard.
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